Our Privacy Policy

Your Privacy Matters to Us

At The Houston Back & Neck Clinic, we are committed to protecting your personal and

health information. This notice explains how we collect, use, and safeguard your

information when you visit our website or receive care from us.

Information We Collect

- Basic personal information (such as your name, phone number, or email) if you complete

forms or request an appointment.

- Health information you choose to share with us through secure forms or in person.

- Technical information (such as IP address, browser type, or pages visited) to help us

improve our website.

Mobile Opt-In and SMS Consent

If you choose to provide your mobile phone number for appointment reminders, health

updates, or other SMS communications:

- You are giving consent to receive text messages from us.

- Standard message and data rates may apply.

- Your phone number will not be shared with any third party or affiliates for marketing

purposes.

- You may opt out of SMS communications at any time by following the instructions in the

message or contacting our office directly.

How We Use Your Information

- Provide medical care and related services.

- Schedule and manage appointments.

- Communicate with you about your care, billing, or clinic updates.

- Improve our website and services.

- Meet legal, regulatory, or public health requirements.

How We Protect Your Information

- We follow HIPAA guidelines and other applicable laws to keep your health information

private and secure.

- Your information is stored using safeguards designed to prevent unauthorized access,

disclosure, or misuse.

- Only authorized staff have access to your medical records.

Sharing of Information

We will not sell or rent your personal information. We may share your information only

when:

- Required for your treatment (for example, with other healthcare providers involved in

your care).

- Necessary for billing and insurance purposes.

- Required by law or public health authorities.

Your Rights

- Request a copy of your medical records.

- Ask us to correct or update your information.

- Request restrictions on how your information is used or shared, when legally possible.

- Receive a notice if your information is ever compromised in a data breach.

Website Use & Cookies

Our website may use cookies or analytics tools to improve functionality and user

experience. These tools do not collect personal health information.

Contact Us

If you have questions about this Privacy Notice or your rights, please contact us:

The Houston Back & Neck Clinic

1220 Blalock Rd #230 Houston, TX 77055

713 984-1924

FrontDesk@HoustonBackandNeck.com